If there are
offices in Uganda to do with Government
services where one does not have to part with a token to get services, those
are a handful.
UMEME is one
unfortunate case. If you are a beneficiary of Yaka and there happens to be some
connection problem, I have witnessed UMEME staff demand for anything between
50k to 150k!
At the
passport office, someone demands for 100k so that you get the passport in a
short time.
At district
level, if you have to register a school, someone will give you a list of officers
who have to endorse your forms and the amount payable to each all in multiples
of 50k.
In the health
facilities it is either negligence of patients, stealing of drugs or failure to
be on duty at the time when one should.
So, while
there is concern about lack of morale to many in Government service, workers
have learnt the way to tax those who need their services.
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